Contact

📩 Contact – Canard Geek

A question about a figurine, an order, or a pre-order?
The Canard Geek team is here to help you.

We generally reply within 24 hours (business days).

📧 Customer Service

Email: contact@canardgeek.com

Our customer support can assist you with:

  • order tracking
  • product information
  • figurine pre-orders
  • returns and refunds
  • delivery issues

🕒 Support Hours

Monday – Friday: 9:30 AM/12:00 PM – 2:00 PM/5:30 PM
Weekend: replies possible depending on availability.

📦 Order Tracking

To speed up the processing of your request, please provide:

  • your order number
  • your email used during the purchase

🔁 Returns and Refunds

Return requests must be made within 14 days of receipt.

To initiate a return, simply contact our customer support.

👉 Also consult our Refund Policy for more information.

📍 Store Information

Canard Geek
Online store specializing in geek figurines and merchandise:

  • manga
  • video games
  • comics
  • movies and series
  • collectibles and pre-orders

We select products from the pop culture and gaming universes for collectors and enthusiasts.

🔒 Security and Confidentiality

Your personal information is used solely to process your request.

Consult our Privacy Policy for more details.

📬 Contact Form

You can also use the form below, and we will reply promptly.